Terms of Service

Last updated: July 2026

1. Acceptance of Terms

By downloading, accessing, or using HomeTech AI ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

2. Service Description

HomeTech AI provides AI-powered troubleshooting assistance for smart home devices, computers, and consumer electronics. The Service includes device management, diagnostic investigations, a knowledge base, maintenance reminders, network monitoring (Premium), and home health analytics. Our recommendations are generated by artificial intelligence and are suggestions only — they should not replace professional repair services when needed.

3. AI Disclosure

HomeTech AI uses artificial intelligence (large language models) to generate diagnostic recommendations, root cause analysis, and repair instructions. AI-generated content may be inaccurate, incomplete, or inapplicable to your specific situation. You are solely responsible for any actions taken based on AI recommendations. Always follow manufacturer guidelines and safety precautions when working with electrical devices. Disconnect power before attempting any hardware repairs. HomeTech AI is not liable for any damages resulting from actions taken based on AI-generated recommendations.

4. User Responsibilities

  • You are responsible for maintaining the security of your account credentials and MFA configuration.
  • You are responsible for any actions taken based on our recommendations.
  • You must not use the Service for any illegal or unauthorized purpose.
  • You must not attempt to disrupt, reverse-engineer, or compromise the Service's security.
  • You are responsible for the accuracy of information you provide (device details, problem descriptions, photos).
  • You must not upload content that is illegal, offensive, or infringes on others' rights.

5. Subscriptions and Billing

5.1 Plans

HomeTech AI offers a Free plan (5 AI diagnostic sessions per month, 3 devices) and a Premium plan ($4.99/month or $49.99/year — 100 AI sessions, unlimited devices, Network Monitor, image analysis, and more). Plan features and pricing may change with notice.

5.2 Subscription Processing

Subscriptions are processed through the Apple App Store (iOS) or Google Play Store (Android) via RevenueCat. Payment is charged to your Apple ID or Google Account at confirmation of purchase. Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period.

5.3 Renewal and Cancellation

Your account will be charged for renewal within 24 hours prior to the end of the current period. You can manage and cancel your subscriptions in your device settings — navigate to Settings, then Apple ID, then Subscriptions on iOS, or Google Play Store, then Subscriptions on Android. Canceling stops renewal at the end of the current billing period — you retain Premium access until the period expires.

5.4 Free Trial

If a free trial is offered, any unused portion of the trial period will be forfeited when you purchase a subscription.

5.5 Refunds

Refunds are handled by Apple or Google according to their respective refund policies. HomeTech AI does not process refunds directly. Contact Apple Support or Google Play Support for refund requests.

6. Apple App Store Compliance

Subscriptions purchased through the Apple App Store are subject to Apple's Standard EULA. The following applies to Apple-sourced subscriptions: (a) Payment is processed by Apple; (b) Subscriptions auto-renew unless canceled at least 24 hours before the period ends; (c) Cancellation takes effect at the end of the current billing period; (d) Manage subscriptions in your Apple ID settings. Family Sharing is supported if enabled in your Apple ID family settings.

7. Google Play Store Compliance

Subscriptions purchased through Google Play are subject to Google Play's payment and subscription terms. The following applies to Google-sourced subscriptions: (a) Payment is processed by Google; (b) Subscriptions auto-renew unless canceled; (c) Cancel in the Google Play Store under Subscriptions; (d) Cancellation takes effect at the end of the current billing period.

8. Data Collection and Privacy

Our data collection and usage practices are described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the data practices described in the Privacy Policy.

9. Account Deletion

You can delete your account at any time from Profile, then Delete Account. Account deletion is permanent and removes all associated data. Deleting your account does not automatically cancel your Premium subscription — cancel through the Apple App Store or Google Play Store first. See the Privacy Policy for data retention details.

10. Intellectual Property

HomeTech AI, including its software, design, knowledge base content, and documentation, is the property of HomeTech AI and is protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works from the Service without our written consent. Knowledge Base articles are generated from aggregated user data and are provided for your personal use only.

11. Limitation of Liability

HomeTech AI is provided "as is" and "as available" without warranty of any kind. We are not liable for: (a) any damages resulting from the use of our troubleshooting recommendations; (b) data loss or device damage resulting from actions taken based on AI recommendations; (c) service interruptions or downtime; (d) unauthorized access to your account; (e) any indirect, incidental, or consequential damages. Our total liability shall not exceed the amount you have paid for the Service in the 12 months preceding the claim.

12. Disclaimers

The Service does not provide professional repair, electrical, or safety advice. AI-generated recommendations are based on the information you provide and may not account for all factors. Always consult manufacturer documentation and, when in doubt, seek professional repair services. HomeTech AI does not guarantee that any diagnostic recommendation will resolve your issue.

13. Termination

We reserve the right to suspend or terminate your account if you violate these Terms. You may stop using the Service at any time. Upon termination, your right to use the Service ceases immediately. Sections regarding intellectual property, limitation of liability, and disclaimers survive termination.

14. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via in-app notification or email. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

15. Governing Law

These Terms are governed by the laws of the jurisdiction in which HomeTech AI operates, without regard to conflict of law principles. Any disputes shall be resolved in the courts of that jurisdiction.

16. Contact

For questions about these Terms, contact us at info@hometechai.app. For privacy questions, contact privacy@hometechai.app. For subscription or billing questions, contact Apple Support or Google Play Support.